Customer Service Fundamentals {AceMerlin}
File List
- 1 The Value of Understanding Customer Service/151583_01_04_MM30_Creating-2014-04-07-23-15-04.mp4 46.4 MB
- 3 Exceeding Epectations/151583_03_05_MM30_Managing-2014-04-07-23-15-49.mp4 45.7 MB
- 3 Exceeding Epectations/151583_03_06_MM30_ExtraMile-2014-04-07-23-15-53.mp4 44.6 MB
- 3 Exceeding Epectations/151583_03_03_MM30_Barriers-2014-04-07-23-15-41.mp4 40.9 MB
- 3 Exceeding Epectations/151583_03_02_MM30_ActiveListening-2014-04-07-23-15-38.mp4 39.2 MB
- 1 The Value of Understanding Customer Service/151583_01_01_MM30_Define-2014-04-07-23-14-55.mp4 37.8 MB
- 3 Exceeding Epectations/151583_03_04_MM30_Emotional-2014-04-07-23-15-45.mp4 36.2 MB
- 1 The Value of Understanding Customer Service/151583_01_05_MM30_Seeing-2014-04-07-23-15-07.mp4 35.1 MB
- 2 Building Rapport/151583_02_03_MM30_InPerson-2014-04-07-23-15-18.mp4 33.8 MB
- 2 Building Rapport/151583_02_01_MM30_Rapport-2014-04-07-23-15-11.mp4 33.3 MB
- 1 The Value of Understanding Customer Service/151583_01_03_MM30_Identity-2014-04-07-23-15-02.mp4 31.7 MB
- 2 Building Rapport/151583_02_04_MM30_Phone-2014-04-07-23-15-21.mp4 30.4 MB
- 1 The Value of Understanding Customer Service/151583_01_02_MM30_Value-2014-04-07-23-14-59.mp4 30.3 MB
- 2 Building Rapport/151583_02_07_MM30_PractileBuild-2014-04-07-23-15-31.mp4 27.9 MB
- 2 Building Rapport/151583_02_02_MM30_Techniques-2014-04-07-23-15-15.mp4 26.1 MB
- 3 Exceeding Epectations/151583_03_01_MM30_Focusing-2014-04-07-23-15-34.mp4 25.7 MB
- 2 Building Rapport/151583_02_06_MM30_StartConvo-2014-04-07-23-15-28.mp4 23.8 MB
- 2 Building Rapport/151583_02_05_MM30_Email-2014-04-07-23-15-25.mp4 18.9 MB
- 4 Solving Problems/151583_04_05_MM30_Diffusing-2014-04-07-23-16-46.mp4 16.3 MB
- 5 Measuring Your Success/151583_05_02_MM30_Data-2014-04-07-23-21-26.mp4 13.9 MB
- 3 Exceeding Epectations/151583_03_06_MM30_ExtraMile-2014-04-07-23-15-54.mp4 13.6 MB
- 4 Solving Problems/151583_04_01_MM30_Resolution-2014-04-07-23-16-35.mp4 12.8 MB
- 4 Solving Problems/151583_04_06_MM30_Empathizing-2014-04-07-23-16-51.mp4 12.7 MB
- 4 Solving Problems/151583_04_02_MM30_Ownership-2014-04-07-23-16-38.mp4 12.1 MB
- 4 Solving Problems/151583_04_07_MM30_Anchoring-2014-04-07-23-16-54.mp4 11.1 MB
- 4 Solving Problems/151583_04_08_MM30_PracticeSolve-2014-04-07-23-16-58.mp4 11.0 MB
- 5 Measuring Your Success/151583_05_03_MM30_Feedback-2014-04-07-23-21-31.mp4 10.8 MB
- 4 Solving Problems/151583_04_03_MM30_Expanding-2014-04-07-23-16-40.mp4 10.0 MB
- 5 Measuring Your Success/151583_05_01_MM30_CustomerReview-2014-04-07-23-21-20.mp4 9.9 MB
- 4 Solving Problems/151583_04_04_MM30_Prevent-2014-04-07-23-16-43.mp4 9.6 MB
- 5 Measuring Your Success/151583_05_04_MM30_Employees-2014-04-07-23-21-36.mp4 8.7 MB
- 6 Wrap-Up/151583_06_02_MM30_ActionPlan-2014-04-07-23-17-31.mp4 8.4 MB
- 6 Wrap-Up/151583_06_01_MM30_Earning-2014-04-07-23-17-26.mp4 7.5 MB
- 0 Introduction/151583_00_01_WL30_Welcome-2014-04-07-23-14-50.mp4 7.5 MB
- 3 Exceeding Epectations/151583_03_07_MM30_PracticeExceed-2014-04-07-23-15-56.mp4 4.8 MB
- 0 Introduction/151583_00_02_MM30_Exercise-2014-04-07-23-14-53.mp4 2.3 MB
- Exercise Files/Ex_Files_Cust_Serv_Fund.zip 438.6 KB
- AceMerlin.Torrents.nfo 4.8 KB
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